1. Q : How can you ensure the quality of automotive parts?
A : We consistently prioritize product quality, ensuring every batch is traceable. We maintain rigorous training in packaging inspection to guarantee each product undergoes stringent testing before leaving our facility.
2. Q : Why do you never experience frequent backorders and delivery delays?
A : Our years of production experience have established a highly stable supply chain. We maintain stock for standard products and provide real-time tracking for every shipment.
3. Q : How do you ensure price stability?
A : We would like to negotiate price lock-in terms with clients, and notify customers in advance of fluctuations with raw material index references, and set quotation validity periods.
4. Q : How can you improve fitment accuracy to avoid ordering wrong parts?
A : We use double-verification tools:photo-based AI matching, and human confirmation for complex orders.
5. Q : Why is your technical support often fast and sufficient?
A : We supply 24/7 multi-channel support with technicians; also we maintain our own internal fitment database.
6. Q : How can you prepare for electric vehicle (EV) parts demand?
A : We are actively developing new supply chains for spare parts, regularly conducting specialized training programs, and closely monitoring the latest developments in electric vehicle policies across various governments.
7. Q : How do you ensure the precision of automotive parts?
A : Europe
- Multi-language VIN decoding (EN, DE, FR, ES) synced with EU vehicle database.
North America
- Model year & trim-specific verification before order acceptance.
Asia
- Local vehicle spec database for regional brands.
8. Q : What are your terms of payment?
A :T/T 30% deposit is required upon order confirmation, and the balance paid before delivery(We'll send you the all the pictures of products and packages before remittance)
9. Q : How long will it take to receive a quotation?
A: We typically quote within 24 hours after we get your inquiry.
10. Q : How about your delivery time?
A : Our delivery time is generally 15-20 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order.
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